You'll find contact information for the various utility companies below. If you are preparing to move in, we recommend calling Ameren and Illinois American Water at least thirty days before the lease start date to set up uninterrupted service. If utilities happen to be included in your rent, you do not need to set up utilities (we'll take care of it all). If you have any problems with power, water, or internet service, you should call the relevant utility, as our office does not have the ability to troubleshoot these issues.

Remember, it is your responsibility to set up your utilities unless they are explicitly included in your rent.

Local Utility Companies

• Ameren IP (Electric and gas) 1-800-755-5000  https://www.ameren.com
• Illinois American Water 1-800-422-2782  https://amwater.com/ilaw/
• ATT (phone service) 1-800-244-4444  https://www.att.com/home-phone/landline.html
• Comcast (cable TV) 1-888-736-6612  https://www.xfinity.com/learn/digital-cable-tv
• Pavlov (internet service) 1-888-472-8568  https://www.pavlovmedia.com/

Other Important Phone Numbers

• Bankier Apartments Office (Emergency Maintenance) (217)-328-3770 Press 0
• Bankier Apartments Fax: 1-217-328-3787
• Tatman's Towing: 1-217-328-2424
• TLC Pest Control: 1-217-352-7672
• Police non-emergency (Champaign): 217-351-4545
• Police non-emergency (Urbana): 217-384-2320
• Fire non-emergency (Champaign): 217-351-4545
• Fire non-emergency (Urbana): 217-384-2320
• City parking services (Champaign): 217-403-4700
• City parking services (Urbana): 217-384-2342
• City parking services (UIUC): 217-384-2346