You'll find contact information for the various utility companies below. If you arepreparing to move in, we recomend calling Ameren and Illinois American Water at least thirty days before the lease start date to set up uninterupted service. If utilities happen to be included in your rent, you do not need to set up utilities (we'll take care of it all). If you have any problems with power, water, or internet service, you should call the relevant utility, as our office does not have the ability to troubleshoot these issues.

Remember, it is your responsibility to set up your utilities, unless they are explicity included in your rent.

Local Utility Companies

• Ameren IP (Electric and gas) 1-800-755-5000  https://www.ameren.com
• Illinois American Water 1-800-422-2782  https://amwater.com/ilaw/
• ATT (phone service) 1-800-244-4444  https://www.att.com/home-phone/landline.html
• Comcast (cable TV) 1-888-736-6612  https://www.xfinity.com/learn/digital-cable-tv
• Pavlov (internet service) 1-888-472-8568  https://www.pavlovmedia.com/

Other Important Phone Numbers

• Bankier Apartments Office (Emergency Maintenance) (217)-328-3770 Press 0
• Bankier Apartments Fax: 1-217-328-3787
• Reynolds Towing: 1-217-337-0913
• TLC Pest Control: 1-217-352-7672
• Police non-emergency (Champaign): 
• Police non-emergency (Urbana): 
• Fire non-emergency (Champaign): 
• Fire non-emergency (Urbana): 
• City parking services (Champaign: 
• City parking services (Urbana): 

Police Non-Emergency Phone Numbers:

Champaign – (217)-351-4545

Urbana – (217)-384-2320

Fire Non-Emergency Phone Numbers:

Champaign – (217)-403-7200

Urbana – (217)-384-2420

City Parking Phone Numbers:

Champaign – (217)-403-7050

UIUC – (217)-333-3530

Urbana – (217)384-2346