After hours, there will be a $50.00 charge for lockouts. The payment is due at the time of service. If you have called in for a lockout and need to cancel you will be charged a $25.00 maintenance travel time fee.
If you call the on-call maintenance for a bedroom door, bathroom door, etc lockout you will be charged a $25.00 fee.
During office hours, you may stop in the office and check out a loaner key. If the key is not returned within 24 hours, there will be a $25.00 charge. After 72 hours, if you still have not returned the key, your locks will be changed and your account will be charged.
If you have lost your keys you can come to the office and collect a loaner key. You will need to call Access Locksmith 217-590-4124 within 24 hours of checking the loaner key out. If you do not schedule to get the locks changed we will call and have them changed for you. You are responsible for all fees associated with the lock change. If you need a new fob they are $30.00, security door keys are $10.00, and if we have a spare mailbox key it will be $7.50, if we do not have a spare we will have to re-key your mailbox and that is $35.00.